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A leading technology company has announced a major recall of one of its popular product lines. The decision was made following the identification of a potential hardware issue. The company has provided official channels for customers to check if their device is affected and to initiate a return process.

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Tech giant AuraTech issued a global recall for its AuraPhone X model manufactured between July and October of this year. The recall is due to a identified fault in the device’s battery cell.

The company stated that the battery may overheat under certain conditions, posing a safety risk. This issue was identified through internal testing and a small number of customer reports.

AuraTech has set up a dedicated website where users can enter their device’s serial number to check if it is part of the recalled batch. The company is offering a full refund or a replacement with a newly manufactured device for all affected units.

Customers are advised to stop using the AuraPhone X and visit the official recall portal for instructions. The company’s customer service channels are also available to assist with the process.

Summary

AuraTech has initiated a worldwide recall of its AuraPhone X devices from specific manufacturing dates. The action is a direct response to a confirmed battery fault that could lead to overheating.

The company has established a verification system on its website. Customers can check their device’s eligibility for the recall program using the serial number.

Affected customers are being offered a choice between a full refund and a device replacement. AuraTech has advised all users of the model to check their device’s status immediately.

FAQs

**Which AuraPhone X models are affected?**
The recall affects AuraPhone X units manufactured between July and October of this year. Customers must check their specific serial number on the official recall website to confirm.

What should I do if my phone is recalled?
You should stop using the device and visit the official AuraTech recall portal. The site will provide instructions for returning the phone and selecting a refund or a replacement unit.

Is there a cost for the repair or replacement?
No, AuraTech is providing the recall service, including refunds and replacements, at no cost to the consumer. The company is also covering shipping expenses for returned devices.

Disclaimer: This report is for informational purposes only and does not constitute financial advice. All information is based on verified reporting available at the time of publication.